Apple dismisses reports of iPad heat issues
This entry was posted on Tuesday, March 20, 2012.
|The new iPad (via Wikimedia)|
The grievances of the affected iPad owners have received a considerable amount of media attention. Apple has responded to this in a PR statement issued by Trudy Muller.
“The new iPad delivers a stunning Retina display, A5X chip, support for 4G LTE plus 10 hours of battery life, all while operating well within our thermal specifications. If customers have any concerns they should contact AppleCare.”
This certainly is not the first time Apple's customers have been disgruntled by (at least what they perceive to be) design defects. The Antenna-gate issue in the Apple iPhone 4 received a lot of media bytes after its launch. Apple infamously responded by claiming iPhone users were holding the phone wrong, with the implication that they were the ones responsible for the call drops, signal fluctuations, etc. and not Apple. Eventually Apple offered free cases for iPhones that sidestepped the antenna design faults, and a $15 payout for the people who didn't take the cases.
One can presume that the contentious nature of the accusations against Apple's newest device makes it immune to expensive class action lawsuits. It isn't entirely unexpected that an LTE device heats up at least slightly, but if the majority of iPad users aren't facing a huge heating problem, the issue may lie with some specific faulty units rather than the device itself, a la the iPhone 4.